Communication Skills for Dental Health Care Providers (eBook, EPUB)

This evidence-based textbook presents the essential communication strategies clinicians should know to facilitate interaction with patients. With a focus on practical strategies instead of dense communication theories, the authors facilitate improved patient-provider communication and demonstrate how to elicit accurate patient information during the health interview, communicate effectively during examinations and procedures, and present preventive and restorative treatment plans from a patient-centered perspective.

"Part I Communication Fundamentals 1. Understanding Communication 2. Preparing for Patient Communication 3. Developing Cultural Competence Part II Interaction Skills 4. Enhancing Listening Skills 5. Improving Verbal Skills 6. Refining Nonverbal Communication Skills Part III Communication During the Appointment 7. Initiating and Interviewing 8. Interacting During and After Procedures 9. Presenting Treatment Plans Part IV Communication Challenges 10. Managing Life Span Challenges 11. Managing Hearing and Speaking Challenges 12. Managing Stigma Challenges"

"Lance Brendan Young is an assistant professor in the Department of Communication at Western Illinois University-Quad Cities. He had a career in business when he began studying communication at the University of West Florida, where he subsequently taught. Eventually he left business to earn a Ph.D. in Communication Studies at the University of Iowa, where he joined the College of Dentistry as a visiting assistant professor. He completed a postdoctoral research fellowship with the Department of Veterans Affairs, researching communication and rural health, mental health, and sexual trauma.His research includes quantitative, qualitative, and theoretical approaches and has appeared in both medical and social science journals, including Archives of Internal Medicine, Journal of Gerontological Nursing, Journal of Telemedicine and Telecare, Journal of Family Communication, International Journal of Mental Health and Addiction, Alcoholism Treatment Quarterly, and Addiction Research and Theory. He has received instructional grants to facilitate patient-provider communication in a dental setting.EducationPh.D. in Communication Studies, University of Iowa - 2008M.A. in Communication Arts, University of West Florida - 2006M.B.A. in General Management and Marketing, Tulane University - 1991B.A. in Public Policy and Political Science, Duke University - 1989Teaching AreasHealth CommunicationInterpersonal CommunicationOrganizational CommunicationResearch MethodsResearch InterestsPatient-provider communicationCommunication and mental healthSocial support in addiction recoveryTelemedicine and telehealth"